Store Policies

Payment:

WhinneyWear accepts PayPal, Visa, Mastercard, Discover as payment. Personal Checks can also be used, however a 1 week hold will be put on the items until the check clears. Cash is not accepted, as it can get lost or stolen in the mail.

Holding Items:

A 24 hour hold will be offered for items that are pending a sale. Once the 24 hours is up, the item is available for sale again. Longer holds can be offered if approved first.

Returns:

An item can only be returned if it has a flaw or something is physically wrong with it. Buyer pays for shipping back, and refund will be given once item is returned. Buyer has 72 hours to contact WhinneyWear to return the item.

Ambassadors:

Current customers are welcome to apply to become an ambassador to earn free WhinneyWear.  The application can be found in the "more" section of our website

 

Shipping:

US orders will be send out priority and first class, International orders under 4# are sent out first class, packages over 4# are sent priority. US orders will have tracking, paypal will send the tracking number to your email or you can request it. NON-DELIVERY of items are not the responsibilty of WhinneyWear unless insurance has been purchased. Insurance is available on all orders, email WhinneyWear when ordering to add it on.

Turnaround Time:

In stock items will be shipped out within 3 business days, custom orders have an approximate 2-4 week lead time depending on how fast supplies are shipped to WhinneyWear. Unfortunately, WW is only as fast as our suppliers allow us to be. Once all the supplies are in stock, items are promptly made and shipped.

Contact:

To place an order or for a price quote, please email whinneywear@yahoo.com

Wholesale:

WhinneyWear offers wholesale on the items we manufacture in house.  For wholsale inquiroes, please email whinneywear@yahoo.com for an application